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The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving Customer ... Problem-Solving and Improved Customer Serv - Softcover

 
9780071745093: The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving Customer ... Problem-Solving and Improved Customer Serv
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Book by Scannell Edward

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More than 700,000 books sold in the Big Book series!

Always say and do the right thing at the right time!Developing the necessary skills critical to teamwork and company success―taught in a fun group format

Meeting new people, developing listening skills, learning proper business etiquette, or dealing with difficult customers or coworkers are all challenges every company faces. The Big Book of People Skills Games offers a host of interactive yet engaging games you can use to tackle all of these communication-challenged areas within your group. RESULTS: effective communication, greater team confidence, and improved customer service.

These short but fun games can be adapted to any setting, cost virtually nothing, and show you how to boost both employee and customer interaction, reduce absenteeism, and foster a more positive and productive environment--all necessary ingredients for company growth and success.

The Big Book of People Skills Games helps you:

  • Improve internal and external communication
  • Promote group thinking on potential problems facing the company
  • Build stronger relationships with coworkers and clients
  • Teach your team about proper work procedures

This is the complete reference for enhancing interpersonal skills―both personally and professionally―from the trusted Big Book series.

Biografía del autor:
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

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  • VerlagMcGraw-Hill Education
  • Erscheinungsdatum2010
  • ISBN 10 0071745092
  • ISBN 13 9780071745093
  • EinbandTapa blanda
  • Anzahl der Seiten272

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9780071071000: The Big Book of People Skills Games [Paperback]

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ISBN 10:  0071071008 ISBN 13:  9780071071000
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Edward E Scannell
ISBN 10: 0071745092 ISBN 13: 9780071745093
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Buchbeschreibung Taschenbuch. Zustand: Neu. Neuware - More than 700,000 books sold in the Big Book series!. Artikel-Nr. 9780071745093

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Scannell, Edward|Rickenbacher, Colleen
Verlag: MCGRAW HILL BOOK CO (2010)
ISBN 10: 0071745092 ISBN 13: 9780071745093
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Buchbeschreibung Zustand: New. Part of the bestselling Big Books series, group-based activities to make teaching vital on-the-job people skills easy and enjoyable.&Uumlber den AutorMcGraw-Hill authors represent the leading experts in their fields and are dedic. Artikel-Nr. 594343414

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