Area Activity Analysis (H. James Harrington Performance Improvement Series)

Reseña del editor

Concentrating on Harrington's "people-building" approach, AreaActivity analysis helps managers clarify what is expected of theirgroups, define key measures, set performance standards, and"laser-focus' each employee's efforts on the organization's mission.The third book in The H. James Harrington Performance ImprovementSeries provides a methodology designed to put all employees on thesame page and eliminate wasted effort and misunderstandings. Byimplementing their well-researched recommendations, readers will beable to bring better alignment between their company's mission, activities, and customer expectations.