This practical guide aims to resolve the paradox of why organizations may pour millions of pounds into information systems and yet most are not able to assess if this investment is paying off. It provides managers with proven methods for assessing the costs and benefits of new technology.
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John Thorp is a vice-president in the Strategic Consulting Practice at Fujitsu Consulting and heads the Fujitsu Consultings Center for Strategic Leadership. He is an internationally sought-after management consultant and a frequent speaker with over 35 years of experience in information management. He lives in Victoria, B.C. Canada. Fujitsu Consulting is a leading provider of management and technology consulting services with more than 70 offices worlwide.
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