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Quality Is Still Free: Making Quality Certain in Uncertain Times - Hardcover

Crosby, Philip B.

 
9780070145320: Quality Is Still Free: Making Quality Certain in Uncertain Times
Hardcover
ISBN 10: 0070145326 ISBN 13: 9780070145320
Verlag: McGraw-Hill Professional, 1996

Inhaltsangabe

Crosby evaluates the progress of his original quality management principles and includes his maturity grid for companies to use in assessing the successes and failures in their own organizations

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Über die Autorin bzw. den Autor

Phillip B. Crosby has had 39 years of hands-on experience as a quality management professional and an executive. While with Martin Marietta he created the concept of ZZeroDefects. During 14 years as Vice-President of the ITT Corporation he was responsible for quality worldwide in 87 divisions. In 1979 he founded Phillip Crosby Associates, Inc. (PCA), which became the world's largest quality management consulting firm. Each year 20,000 executives and managers attaend the Quality College of PCA.In 1991 he retired from PCA and now serves as Chairman of Career IV, Inc., in Maitland, Florida, spending his time working with those who would become executives, and speaking to groups. His other books include Quality is Free, Running Things, The Eternally Successful Organization, Let's Talk Quality, Leadeing, and The Art of Getiing Your Own Sweet Way.

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Verlag
McGraw-Hill Professional
Erscheinungsdatum
1996
Sprache
Englisch
ISBN 10 
0070145326
ISBN 13 
9780070145320
Einband
Gebundene Ausgabe
Auflage
2
Anzahl der Seiten
264
Kontakt zum Hersteller
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Verantwortliche Person
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