The Complete Book of Collection Letters, Telephone Scripts, and Faxes and Disk - Hardcover

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An accumulation of over 400 collection letters, scripted collection calls, directions for visiting customers in person, and model faxes. Step-by-step procedures and ready-to-use forms serve as organizing aids to the collection process and help the reader stay on the right side of the law. Annotation copyright Book News, Inc. Portland, Or.

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