Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence - Softcover

Über die Autorinnen und Autoren

FBI Special Agent (Ret.) JOE NAVARRO worked for the Bureau in counterintelligence and counterterrorism. He is now a lecturer and consultant for major companies worldwide. He is the author of What Every BODY is Saying, and has appeared on Hardball with Chris Matthews, the Today Show, the CBS Early Show, CNN, Fox News, and other major media. He lives in Tampa, Florida.

Toni Sciarra Poynter is a writer and editor living in New York City.

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Successfully navigate the business world by understanding what your manager and coworkers are really thinking.

The secret is nonverbal intelligence—the ability to interpret and use nonverbal signals in business to assess and influence others. In Louder Than Words, bestselling author and behavior expert Joe Navarro shows you how to decode what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual exchanges that often impact decisions and reputations.

You can jump-start your career, close the deal, keep your customers, secure new ones, and lead your company with confidence once you discover how to:

• Read body language and discern non-verbal cues of concern, disagreement, or doubt—even over the phone
• Master the all-important first impression and use settings, seating, and gestures to inspire and captivate
• Recognize habits that send the wrong message—and learn what postures, work practices, work spaces, and even electronic habits say about people