The second industrial revolution has arrived. The principles, by which work has been organized for more than 200 years, are giving way to a new and different set of ideas. Fuelled by the advances of modern information technology this contemporary revolution is being driven by customer demands within a global economy. Companies, whether large or small, that re-eingineer find themselves arriving at common conclusions about the nature of work for the future. As strategies are rethought it emerges that a new kind of management is required, jobs will become fewer and more complex, and even the language of business needs revising. This book tackles the important question - where is re-engineering taking us? What will happen to the nature of jobs, the role of the manager, and what are the skills and talents required?
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‘Better than reengineering. This is an extremely important book’
Tom Peters, author of In Search of Excellence
Around the world, companies are reinventing the rules, assumptions and policies of the industrial era. Beyond Re-engineering charts the progress of this phenomenon and looks to the future.
Michael Hammer is one of the world’s leading business thinkers. In 1990 he pioneered reengineering and set in motion a series of events that has transformed the business world beyond recognition.
To succeed – or even to survive – in today’s global economy, companies must refocus and reorganize themselves around their core processes: the end-to-end sequences of tasks that create customer value.
The process-centred organization signifies a break with the past and, as such, marks the end of the Industrial Revolution and of the organizations that were designed for it. It means the end of narrow jobs, supervisory management, traditional career paths and feudal cultures, and ushers in a new era of flexibility.
Beyond Re-engineering is not about reengineering, it is about the shape of tomorrow’s businesses. Michael Hammer illuminates this new world in which all the familiar rules have been broken, and helps people to prepare for a radically different business future.
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