Titel: 500 Letters for Difficult Situations : Easy-to-Use Templates for Challenging Communications
Verlag: Adams Media Corporation
Erscheinungsjahr: 2010
Sprache: Englisch
ISBN-10: 1440500770
ISBN-13: 9781440500770
Einband: Softcover
Zustand: Good
Gewicht: 0,902�Pfund

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Inhaltsangabe

Giving difficult news clearly and sensitively is no easy task. However, there are ways to say the right thing at the right time. 500 Letters for Difficult Situations offers helpful templates for when you need to say something tactfully and gracefully. Inside, you'll find letters to guide you through the most challenging communications, including how to:

Express sympathy for the bereaved
Explain why a relationship isn't working
Offer condolences for those who are going through a divorce
Give a notice of termination from employment
Reprimand an employee for poor performance

500 Letters for Difficult Situations ensures that you know what to say and how to say it.

�ber die Autorin bzw. den Autor

Corey Sandler is the author of more than 160 books on business, travel, and computer topics. He has served as the editor-in-chief of two national magazines and as a correspondent for the Associated Press and Gannett Newspapers. Janice Keefe is the co-author of 1001 Letters for All Occasions, Performance Appraisals That Work, and the Performance Appraisals Phrase Book.

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