With the critical Key Performance Indicators required to understand your employees, financials and customers, this book tells you what you need to know, fast.

‘This book does a fantastic job of narrowing down the best KPIs for you and your team. It’s short, sharp and incredibly useful.’
--Thomas H. Davenport, Distinguished Professor at Babson College and author of BigData@Work

�ber die Autorin bzw. den Autor

Bernard Marr is a leading global authority and best-selling author on organisational performance and business success. He regularly advises leading companies, organisations and governments across the globe, making him an acclaimed and award-winning keynote speaker, researcher, consultant and teacher. He is acknowledged by the CEO Journal as one of today’s leading business brains.

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