Organizational Innovation in Public Services: Forms and Governance (Governance and Public Management) - Hardcover

The topic of public service reform discussed in this book is relevant to all advanced industrial societies. There are no easy answers and this book does not fall into the trap of trying to provide any. Instead it offers the reader food for reflection on the challenges involved. In doing so it provides a valuable service to policymakers and practitioners as well as researchers

- Gerry Stoker, Professor of Governance, University of Southampton, UK.

A valuable and timely volume highlighting the considerable diversity of organizational innovation in the management of public affairs. The variety of organizational forms is immediately apparent from agencies through corporations, mutuals, social enterprises and beyond. They are all possible contributors to public governance, while themselves needing to be governed effectively as the analyses astutely confirm.

- Ian Thynne, Adjunct Professor, Australian National University, Australia & Visiting Professor, University of Hong Kong

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The reform and innovation of public sector services will be essential, but how will it be done? Will Information Technology transform public sector services as profoundly as it is altering the private service economy, indeed making possible the reforms and innovations. This volume usefully opens these and other debates about public sector governance.

- John Zysman, Professor of Political Science & Co-Director of the Berkeley Roundtable on the International Economy, University of California, Berkeley, USA