Raving Fans

Blanchard, Kenneth H. BIG BUCKS!: HOW TO MAKE SERIOUS MONEY FOR BOTH YOU AND YOUR COMPANY, New York HarperCollins Publishers 2000
ISBN: 0-688-17035-8 As New

<strong> GUIDELINES TO BECOMING A MULTIMILLIONARE! With Big Bucks! bestselling authors Ken Blanchard and Sheldon Bowles unlock the secrets of making serious money for both you and your company. <P> Through a series of easy-to-follow steps and powerful strategies, Blanchard and Bowles show how anyone can create lasting wealth. By focusing on concepts like commitment, intensity, purpose, and even fun, the authors have crafted a totally new--and irresistible--paradigm for unlimited success. Written in the parable style of their previous books, Raving Fans and Gung Ho!, which were Business Week, New York Times, and Wall Street Journal business bestsellers, Big Bucks! introduces Len, who doesn't just want more money--he wants to be a millionaire. <P> Under the direction and guidance of a group of mentors, Len must overcome three challenges on his way to attaining more wealth than he ever dreamed possible. Len learns that these three tests can be undertaken by any individual or organization in the pusuit of big bucks. And he also sees that while making big money, he can accomplish even more valuable achievements by being generous with his time, talents, and prosperity. Packed with practical advice, Big Bucks! is a must-read for any individual or business professional seeking wealth. It's destined to become one of the major money books in the twenty-first century. <P> SYNOPSIS With their newest book, management gurus Blanchard and Bowles show how anyone - armed with a set of basic tools - can build personal wealth and financial security. Written in the parable format that made Raving Fans and Gung Ho! the New York Times, Business Week, and Wall Street Journal business bestsellers, the authors tell the story of Len, a manager who didn't just want more money, he wanted to be rich. But he didn't know how. Under the direction and guidance of a group of mentors, Len begins to chart his own course to riches by learning three valuable secrets to making "big bucks." <P> Packed with practical advice, Big Bucks! is a must-read for any individual or business professional seeking to create money. It's destined to become the major money book for the year 2000 and beyond. FROM THE CRITICS Publishers Weekly In Raving Fans, Blanchard (The One Minute Manager, etc.) and Bowles, a consultant, concentrated on the importance of delighting customers. In Gung Ho!, they focused on how companies could become "the employer of choice" and attract the best employees. Here they complete their trilogy with a look at how businesses--and employees--can make more money by properly focusing their time and energy. As in the authors' previous titles, the points are presented through a parable. In this case, a man struggling to make ends meet goes on a journey to discover the secret to becoming rich and meets three wise (and successful) people who present simple truths: among them, you can't make money unless you are having fun; instead of trying to cut costs, companies should devote themselves to increasing sales; and those who want to make a lot of money need to make sure the firm they work for believes in paying employees a lot. <P> The authors clearly prefer to provide inspiration rather than a road map. But, to their credit, the key messages are presented effectively. Fans of the series and this approach will be satisfied, while those looking for something more substantial will no doubt forge on. </strong> Published at TWENTY DOLLARS.</strong> Hardcover 8.6 x 5.8 x 0.8 inches Remainder Mark Outside Pages

[SW: Finance, Personal, Success, Wealth]

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Jones, Patrick: CONNECTING YOUNG ADULTS AND LIBRARIES, New York Neal-Schuman Publishers, Incorporated 1998
ISBN: 1-55570-315-1 As New

<strong> Almost twice as long as the first, this updated edition is a handbook, guide, teaching tool, and bibliographic resource rolled into one. Jones encourages "YAattitude," which "recognizes the value of YAs, their right to quality library services and the passion needed to serve them" and can turn teen library users into "raving fans." <P> His passion is evident, and readers will find it infectious. Well-organized, thoroughly documented chapters address philosophies, issues relating to teens and their literature, service issues, the specifics of YA outreach, and training library staff. Numerous pertinent lists, charts, graphs, and other statistics provide helpful perspectives. <P> Month-by-month goals aid in putting the tremendous amount of information and food for thought into action. Jones shows the importance of research, both published and locally generated, to collection building, services, and developing priorities. Strategies for reaching avid and reluctant readers include practical booktalk advice. There are helpful recommendations on YA magazine and non-print collection development, and dealing with Internet technology. Reference, readers' advisory, school/public library cooperation, and library orientation/instruction are all discussed in detail. <P> A survey of the YA field, giving statistics and history, is excellent. What Literature for Today's Young Adults (Scott, Foresman, 1980) by Alleen Nilsen and Ken Donelson does for teen literature, Connecting... does for the promotion of YA library services. It needs to be required reading (and using) for library school students, all librarians who work where teens set foot, and library administrators. Practicing YA librarians will gain new ideas, insights, and inspiration. This solidly written resource is pricey but worth it. Editor's Note: To correct proofreading errors in this edition's first printing, the publisher has produced an Errata and Clarifications sheet, also containing the text of missing page sixty-six. These corrections are shrink-wrapped inside every copy of the book. They are also posted on The Young Adult Librarian's Help/Homepage under the book's title at http://members.aol.com/naugahyde/connecting/index.htm, where the book's table of contents resides as well, with links to information within the book, such as the full list of "Seven Developmental Needs of Young Adolescents." This site may also be accessed through publisher Neal-Schuman's Web site at http://www.neal-schuman.com. Jones will consistently update his statistics and facts online. A second printing will incorporate all corrections. Index. Charts. Biblio. Source Notes. Appendix. Booknews Helps public and school librarians meet the needs of their young adult populations and turn them into raving library fans. Part I overviews basic issues in serving young adults, and Part II describes characteristics and needs of young adult patrons. Part III explains why libraries and kids need each other, and Part IV contains chapters on nuts and bolts of core services: developing collections, providing reference and readers' advisory services, and working with schools. Part V contains information on planning, evaluation, and marketing issues. Brief calendar sections offer practical advice on managing proactive young adult services throughout the year. Includes sample documents and forms, and lists of print and nonprint resources. <P>This edition comes with a training toolkit of tips, exercises, and checklists. Appendices provide contacts for publishers, magazines, and professional periodicals. Published at Sixty Dollars.</strong> Hardcover 1.2 x 8.8 x 11.2 inches

[SW: Young adults' libraries -- Administration --, Handbooks, manuals, etc, Young adults -- Books and reading -- Handbooks,, manuals, Etc Books Library Textbook]

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Freiberg, Kevin; Freiberg, Jackie: Nuts!: Southwest Airlines' Crazy Recipe for Business and Personal Success, Austin, Tex Bard Press 1996
ISBN: 0-7679-0184-3 Fine

"If you're interested in making your employees and customers raving fans of your business, Nuts! is a must read." - Ken Blanchard First Edition Fine, Brodart Covered Half-Cloth 8vo - over 7¾" - 9¾" tall

[SW: Southwest Airlines Co.]

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BLANCHARD, KEN & SHELDON BOWLES. Raving Fans. En revolutionerende tilgang til kundeservice.
* Tilfredse kunder er simpelthen ikke nok i dag - der er brug for begejstrede kunder.

Forord af Harvey Mackay. Forlaget Birmar, Kolding 2005. 138 sider. Heftet eksemplar. Som ny.

[SW: Erhverv/Virksomhedsledelse]

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