Beating the System: Using Creativity to Outsmart Bureaucracies (UK PROFESSIONAL BUSINESS Management / Business) - Softcover

"I loved the book and read every blessed word of it, savored it, and recommended it to virtually every sentient person I know who works in an organized setting."
--Warren Bennis, Distinguished Professor of Management at USC and author of On Becoming a Leader and Geeks and Geezers

"No one has contributed more to systems thinking in management than Russell Ackoff and Sheldon Rovin. Who better to offer a lifetime of insight into how systems work and how to keep them from preventing creative work?"
--Peter Senge, author of The Fifth Discipline and Founding Chair, Society for Organizational Learning

"Two of the most thoughtful people on Systems Thinking have taken the courageous step of pointing out what you can do when the entity or activity in which you are seeking a product or service is not operating at the level of systemic interaction the authors have spent much of their lives attempting to create."
--Vincent P. Barabba, former General Manager, Corporate Strategy and Knowledge Development, General Motors

Filled with real-life examples of abusive behavior and strategies for confronting it, this guide to overcoming the worst attributes of organizations uses anecdotes to demonstrate how abusive people and practices might be corrected. Original.