Communication Skills in Health and Social Care - Hardcover

I wish I had had this book available to me when I was a practitioner.

(Neil Thompson)

This very welcome revised edition now enables those learning and teaching communication skills in the ‘people professions’ to rise to the challenges of contemporary practice. The author’s experience and scholarship are evident throughout, as is his commitment to the clear value base that must underpin professional communication in health and social care. The text is a key reference point and companion for new and experienced practitioners alike.
(Suzy Braye, Emerita Professor of Social Work)

This book captures the complexity of the communication skills required when you are working with people in the health and social care field. The book adopts a dictionary style format and is therefore easy to navigate around and information is accessible. The reader is provided with a foundation and introduction into the various principles, which may affect and influence us when we are communicating. It is extremely beneficial that communication is presented to the reader in the widest sense. (Julie Tracey)

Communication is an essential part of everyday life. Whether you realise it or not, you, and everyone around you, are continually sending out messages to other people. From the way you chose to dress, to the gestures you make; from the style and choice of language you use, to the company you keep, you are all the time giving out messages for others to interpret. Sometimes you are heard clearly. Sometimes you are misunderstood. But when communicating with vulnerable people in a health and social care setting being misunderstood really isn’t an option.

 

Presented in a unique and easy-to-use dictionary format, this practical guide will help your students understand and apply the principles of effective communication. From the ‘how to’, through to practicalities, challenges and honing existing skills, this book will ensure they have the confidence and knowledge to communicate skillfully and successfully in many different contexts and settings.

 

This book is essential reading for anyone working in the helping professions for whom good communication skills are an essential part of their role.