The Lean Six Sigma Improvement Journey: 1 - Softcover

John Morgan's new book is a bright and clear description of how to implement a business improvement project using Six Sigma and Lean techniques and includes descriptions of a huge range of useful tools. Six Sigma and Lean are two schools within the quality domain that are used within many global organisations. They are often cloaked in mystery and jargon and so it is good to see this new book from John Morgan that seeks to make many of the methods and tools in these systems easier to understand and use. The good use of colour and plentiful diagrams makes it immediately attractive, and this principle of readability is borne out in practice as the book includes many examples and diagrams. Many books are dull and difficult. Morgan's book, by contrast, is alive and attractive. --David Straker

Written by Catalyst Consulting Director, John Morgan, co-author of SPC in the Office , it integrates the key concepts, tools and techniques of Lean Thinking and Six Sigma. Drawing on the experience of the wider Catalyst team, this practical guide and roadmap for the improvement of existing processes lays the foundations to achieve Six Sigma performance. The Improvement Journey follows Catalyst's tried and tested Eight Step Improvement Process, mapped against the DMAIC methodology. At the beginning of each step, you ll find a description, What's this Step All About? and a summary of The Key Outputs from this Step. The supporting tool set includes a selection of Lean Thinking tools, as well as the more traditional Six Sigma techniques.