How To Deal With Difficult People: Smart Tactics for Overcoming the Problem People in Your Life - Softcover

Everything Hasson writes about is practical and easy to understand, making it ideal for anybody who sometimes finds it hard to talk to people (February 2015, PA Life)

Gill Hasson is a bestselling personal development author, whose reassuring approach has helped thousands of people develop and understand the skills they need to lead a more peaceful, stress-free life. She works with people from diverse backgrounds and situations. Her key motivation is her belief in the ability of people to positively change their way of thinking -- about life, other people, and themselves. She works in adult education, is an associate tutor at the University of Sussex, and delivers training for QA, one of the UK's largest training providers, and Mumsnet, the UK's largest website for parents. Gill is a freelance journalist and writes articles on personal development and relationships for a variety of magazines, including Psychologies and Take A Break, and for a number of websites. She has co-authored two books with Sue Hadfield How to be Assertive in Any Situation and Bounce: Use the Power of Resilience to Live the Life You Want. She is the author of Brilliant Communication Skills, Brilliant Emotional Intelligence, and with Capstone has published Mindfulness, Emotional Intelligence and How to Deal with Difficult People, which reached the #3 spot in the Sunday Times Bestseller list.