Benchmarking in Tourism and Hospitality Industries: The Selection of Benchmarking Partners - Hardcover

This comprehensive and unique work offers a methodological framework for answering key benchmarking questions, with world-wide coverage and usage. Benchmarking is a buzzword of the last decade that describes a method for comparing different companies, by measuring various data, performance and goals. This book focuses on the methodological aspects of the right selection of benchmarking partners.

Benchmarking is a buzzword of the 1990s that desribes a method for comparing different companies, by measuring various data, performance and goals. This management approach to identify "who is the best?" and "what makes them so successful?" is increasingly popular, as it encourages managers and staff to consider performance measures and practices to increase profitability. This book focuses on the methodological aspects of the right selection of benchmarking partners.