High Tech, High Touch: Library Customer Service Through Technology - Softcover
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Book by Jurewicz Lynn Cutler Todd
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Reseña del editor:
To be competitive with other information providers, libraries and their staff have to offer customers premier access to information, technology and entertainment - without bureaucratic red tape. This work shows you how to learn how and why to empower the library and its teams.
Biografía del autor:
Lynn Jurewicz is currently director of the Mooreville Public Library in suburban Indianapolis, Indiana. With experience in both academic and public libraries, she has authored numerous articles about technology, school-public library cooperation, and director-board relationships for Indiana Libraries. She has presented on those topics at PLA and ALA conferences. She holds her MLS from Kent State University. Jurewicz has been collaborating with Todd Cutler since 2000 to create many of the systems described in the book.
Todd Cutler is founder and president of E* vanced solutions a company that markets custom library applications to address specific library needs. He spent 14 years as a product engineer designing software and electronic devices for automating industrial applications. He has presented at PLA and other conference on automating manual tasks in the library.
Todd Cutler is founder and president of E* vanced solutions a company that markets custom library applications to address specific library needs. He spent 14 years as a product engineer designing software and electronic devices for automating industrial applications. He has presented at PLA and other conference on automating manual tasks in the library.
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- VerlagALA Editions
- Erscheinungsdatum2003
- ISBN 10 0838908608
- ISBN 13 9780838908600
- EinbandTapa blanda
- Anzahl der Seiten142
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