Real-time, instructor-led
live e-learning, leverages the Internet to improve training efficiency and effectiveness. The best of in-person instruction is combined with the dynamics of the Internet to help employees apply knowledge and skills required to achieve maximum business results.
This Live E-learning Cookbook is ideal for business managers and trainers responsible for creating and delivering new training programs to meet three key business challenges:
Time to Market - How rapidly can I deploy new products?
Time to Productivity - How rapidly can I deploy new skills?
Time to Knowledge - How rapidly can I disseminate information? This book is an easy-to-follow guide to help you create scalable, systematic and sustainable virtual classroom programs using proven techniques summarized for you from the practical experience of four pioneers in e-learning design and delivery for global organizations. Collectively, these live e-learning experts have assisted major organizations such as IBM, GE, Cisco, HP, Lotus, Siemens, Boeing, Sun Microsystems, Unisys, as well as a number of higher education institutions in their successful design and implementation of live e-learning. This book can help you to start achieving the same benefits.
Dr. Kathleen Barclay, Ph.D., co-founded Strategic Visions International in 1992 with a focus on helping companies and individuals maximize performance. Kat?s extensive experiences in sales, training, human resources, and corporate management led her to be a top producer for Fortune 1000 high-technology companies and a master instructor for over 25 years.Al Gordon is a Programs Manager for the Customer Service organization at Cisco Systems, Inc., San Jose, California and is part of a team that is responsible for Customer Service and Internet Commerce tools training. Prior to his current position Al was E-Learning Programs Manager for the Knowledge Management and Delivery Group at Cisco. He is also currently a doctoral candidate at Nova Southeastern University, pursuing a Ph.D. in Computer and Information Science, specializing in the application of technology to learning, knowledge and performance improvement.Jim Hollahan, an expert in e-learning, helps organizations build effective professional development and in-service training programs. He is president of Essential Solutions, Inc., a Silver Spring, Maryland, based consulting company.Yatman Lai is the Sr. Manager of eCommunities at Cisco Systems, responsible for the development and deployment of collaboration tools to support internal and external on-line communities such as NetPro (www.cisco.com/go/netpro). Most recently, he was manager of Knowledge Management and Delivery responsible for the design, creation and distribution of systematic, scalable and sustainable learning and reference products. He created the successful ABCs of Cisco IOS - Understand the Essentials series of multi-media learning programs.